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Warranty Application

FORM Charge 24-Month Limited Warranty


The FORM branded product (“Product”) warranty is non-transferable and warranted against defects in materials and workmanship for a period of two (2) years from the date of original retail purchase (“Warranty Period”) when used in accordance with FORM’s user manuals. 


The warranty covers a one-time replacement of the originally purchased product with proof of purchase. This warranty does not apply to replacement items.


The warranty excludes normal depletion of consumable parts unless a failure occurs due to a material or workmanship defect. The warranty excludes damage resulting from abuse, accident, modifications, unauthorized repairs, or other causes that are not defects in materials and workmanship.


FORM may restrict warranty service for hardware products to the country where FORM or its Authorized Distributors originally sold the product.


Any limitations of liability in this warranty document shall not apply to (i) death or personal injury pursuant to any mandatory law on product liability; (ii) fraud or fraudulent misrepresentation; (iii) intentional misconduct or gross negligence; (iv) or a culpable breach of major contractual obligations. A damages claim based on a breach of major contractual obligations, or gross negligence will be limited to foreseeable damage typical for the sale contract concerned.

Please upload a short video of the issue you are experiencing with your charger


Required Video Instructions

Step 1 - Show the bottom of the charger with the model number visible

Step 2 - Show the charger and the LEDs after being plugged into the wall

Step 3 - Show the charger output plug and insert it into the golf cart

Step 4 - Show the charger and any LED error codes after it has been plugged into the cart 

Step 5 - Lift the seat and show the batteries

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A FORM Charge Product Specialist will review your submission and reach out to you via email with further details.

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